When ordering with JDM Engineering Inc., you hereby agree to the terms & conditions as indicated below via e-sign at checkout.
Custom Made Parts:
Many of the unique items you find on www.TeamJDM.com are custom in nature. These items include but are not limited engine, engine parts, tuning, supercharger kits, exhaust systems, and other parts. Should you order one of these unique custom parts, please allow additional time for production. Contact us for updates via phone or email sales@teamjdm.com
We strive to ship items as quickly as possible, however we want you to be happy with the quality of your purchase, therefore we do not rush or expedite these parts.
Order Cancellation Requests:
Made to order parts cannot be cancelled once it has been 3 business days since the order was placed or if they are in production. A cancellation fee of 25% will apply to your refund request.
Order cancellation requests for change of mind, ordered wrong or ID verification declination for security verification procedures will be subject to a 5% credit card processing fee held-back from the refund request. Note: This will not apply to back-ordered products.
Requests to cancel orders are "requests" only. Due to a possible delay in processing your request, these cancellations may not be possible if the order has shipped in part or in full. If we are unable to cancel your order in time, you can complete an RMA request online once it has been received.